Call Center Recruiter

Job Title: Call Center Recruiter – Hiring FAST!
Industry: Finance
Location: San Antonio, TX
Pay Rate: $30/HR on W2 Only – NO C2C
Setting: Hybrid Required (Remote is NOT an Option)
Duration: 12+ months
Job ID: 248630

Required Qualifications:

• Bachelor's degree; OR 4 additional years of related experience may be substituted in lieu of a degree.
• Minimum 2 years of experience utilizing Applicant Tracking Systems (ATS) such as Workday Recruiting

Desired Qualifications:

• 2+ years of recruiting experience in high-volume, call center, customer service, sales, operations, or similar environments.
• Experience supporting class-based hiring and large-scale recruiting initiatives.
• Ability to manage multiple requisitions and competing priorities while maintaining service-level expectations.
• Experience utilizing Applicant Tracking Systems (ATS) such as Workday, iCIMS, Taleo, or similar recruiting platforms.
• Strong interviewing, candidate assessment, and relationship-building skills.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail and process accuracy.
• Experience interpreting recruiting metrics and using data to drive recruiting decisions.
• Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Outlook, and Teams.

Responsibilities:

• Manage full-cycle recruitment for high-volume call center hiring classes from requisition intake through offer acceptance and onboarding coordination.
• Execute recruiting strategies to meet staffing forecasts and class start requirements.
• Build and maintain candidate pipelines through job boards, social media platforms, employee referrals, networking, and applicant tracking systems.
• Conduct phone and virtual interviews to assess candidate qualifications, customer service aptitude, communication skills, and alignment with business requirements.
• Partner with hiring leaders to provide candidate recommendations, interview feedback, hiring progress updates, and labor market insights.
• Coordinate interview logistics and facilitate a seamless candidate and hiring manager experience.
• Prepare and extend employment offers in accordance with established compensation guidelines.
• Monitor candidate progression through the hiring process, proactively identifying and mitigating risks to class readiness.
• Maintain accurate candidate records, dispositioning, and compliance documentation within the Applicant Tracking System (ATS).
• Analyze recruiting activity, pipeline health, offer acceptance rates, and hiring metrics to drive hiring outcomes.
• Support recruiting events, virtual information sessions, hiring fairs, and targeted sourcing campaigns.
• Collaborate with cross-functional partners including Background Investigations, Onboarding, Compensation, Workforce Management, and Learning & Development to ensure successful class starts.
• Ensure compliance with all applicable employment laws, company policies, risk management practices, and recruiting procedures.