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Learning and Development Coordinator

Phoenix, Arizona, United States · Contract · On site

Learning and Development Coordinator

Location: San Antonio, TX or Phoenix, AZ
Employment Type: Contract
Schedule: Full-Time | 40 Hours per Week

Position Overview

We are seeking a highly organized and detail-oriented Learning and Development Coordinator to support the planning, coordination, scheduling, and administration of Learning & Development (L&D) programs.

The ideal candidate will have experience supporting training operations, managing learning resources, coordinating instructors and facilities, and maintaining Learning Management Systems (LMS). This role requires strong organizational skills, advanced Microsoft Excel proficiency, and the ability to manage multiple priorities in a fast-paced, high-volume environment.

Key Responsibilities

Learning & Development Coordination

  • Coordinate and schedule training sessions, learning events, instructors, and classroom resources.
  • Manage training logistics, including room assignments, technology requirements, equipment, and classroom configurations.
  • Provide administrative and operational support to Learning & Development teams.
  • Support facilitators, learners, and business partners to ensure successful training delivery.
  • Maintain learning schedules, training calendars, and program documentation.

Learning Management System (LMS) Administration

  • Create, update, and maintain course offerings within the LMS.
  • Manage course requirements, learning paths, and training configurations.
  • Support training enrollments, scheduling, and learning records.
  • Maintain accurate course information and ensure compliance with established processes.
  • Troubleshoot basic LMS and classroom technology issues, escalating complex concerns as needed.

Reporting & Administrative Support

  • Utilize Microsoft Excel to analyze training data, track learning activities, and prepare reports.
  • Maintain training records, scheduling metrics, and operational documentation.
  • Support process improvements to enhance training coordination and delivery.
  • Communicate scheduling updates, course information, and operational procedures to stakeholders.
  • Collaborate with internal teams to resolve scheduling conflicts and operational challenges.
  • Ensure activities align with organizational risk management and compliance requirements.

Required Qualifications

  • Minimum 2 years of experience in Learning & Development, training administration, learning operations, or resource coordination.
  • Minimum 2 years of experience working in a fast-paced, high-volume environment.
  • Minimum 2 years of experience utilizing Microsoft Office and data analysis tools, including advanced Excel.
  • Advanced Microsoft Excel skills, including pivot tables, Text to Columns, macros, and data reporting.
  • Experience working with Learning Management Systems (LMS).
  • Knowledge of Workday and Microsoft Office applications.
  • Experience coordinating training schedules, instructors, facilities, or learning resources.
  • Strong organizational skills with the ability to manage multiple tasks and competing deadlines.
  • Excellent written and verbal communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and collaboratively with cross-functional teams.

Preferred Qualifications

  • Experience with Workday Learning.
  • Experience creating and maintaining LMS course offerings.
  • Background in corporate Learning & Development or enterprise training operations.
  • Experience coordinating large-scale training programs or multiple concurrent learning events.
  • Experience troubleshooting classroom technology and training delivery issues.

Work Location: In person

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