Transportation Specialist

Strategic Staffing Solutions is currently looking for a Transportation Specialist, a W2 contract opportunity.

Transportation Specialist

6 month W2 contract with chance of extending/converting

Bolingbrook, IL -Hybrid.
Schedule: Onsite 6 days a month (Tues-Thurs every other week for corporate weeks)

Top Skills:

• Minimum 1 year of experience working with a Logistics/Distribution/Supply Chain environment preferred
• Working knowledge of SAP. Must be comfortable learning new software.

POSITION SUMMARY:

Perform all activities related to collecting and submitting parcel shipment proof of deliveries (PODs) and submitting address reroutes to ensure guest escalations are resolved in a timely manner. This individual works closely with guest services to resolve escalated parcel shipment items and to maintain a high level of service.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions):
• Collect parcel proof of deliveries (PODs) from carrier base external systems and submit via Guest Services internal systems
• Submit guest-requested address reroutes to carrier base
• Track escalated POD submissions and address reroute requests via internal database
• Assist Guest Services with escalated parcel transportation issues as necessary
• Communicate delivery information to carriers as requested to successfully ensure delivery
• Manage shipment exceptions, shipment prioritization, and expedited shipments. When necessary, assist in tracking shipments and manage daily exceptions to ensure desired service results.
• Other duties as assigned

JOB REQUIREMENTS
• Minimum 1 year of experience working with a Logistics/Distribution/Supply Chain environment preferred
• Working knowledge of SAP. Must be comfortable learning new software.
• Strong analytical skills required
• Previous experience managing vendors/carriers preferred
• Experience in process improvement and best practices preferred.
• Must be self-motivated.
• Strong organization and follow-up skills
• Strong communication skills, both written and verbal
• Able to evaluate situations and make informed decisions
• Able to perform multiple tasks at the same time
• Microsoft Office proficiency required; advanced Excel and PowerPoint skills preferred

SPECIAL POSITION REQUIREMENTS
• Able to talk to vendors, carriers, and DCs on the telephone
• Able to maintain a professional image both in person, on the phone, and in writing
• Flexibility in daily task assignments as assigned

WORKING CONDITIONS
• Typical office environment
• Frequent telephone and desktop computer usage